Returns & Exchanges
At ReformA, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for unused and unopened products. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or store credit.
Initiate Your Request
Log into your ReformA account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the unopened products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing